Privacy Policy

Privacy Policy ClassiX Software GmbH

We proceed with all procedures of data processing (e.g. collection, processing and transmission) according to the legal regulations. The following declaration gives you an overview of the type of data that is collected, how this data is used and passed on, the security measures we take to protect your data and how you can obtain information about the information given to us.

  1. The name and contact details of the controller and the company data protection officer
    This privacy information applies to data processing by:
    • Person responsible: ClassiX Software GmbH, represented by the Managing Director Stefan G. Brenner, Oehleckerring 11, 22419 Hamburg, Germany,
      e-mail:, telephone: +49 40-5305429-0, fax: +49 40-5305429-11
    • Data protection officer: the ClassiX Software GmbH can be reached at the above address, for the attention of Mr Christian Kölling, or at
  2. Collection and storage of personal data/type and purpose of use
    ClassiX is allowed to process your personal data on the basis of the applicable data protection laws in the following cases.
    1. When visiting the web pages:
      ClassiX offers a web presence, which is realized by the following websites:aa.
      ee. classix.cloudWhen you call up our websites, the computer program used on your terminal device to display websites (hereinafter referred to as browser) automatically sends information to the server of our website. This information is temporarily stored in so-called log files. The following information is recorded without your intervention and stored until it is deleted:
      1. an IP address of the requesting computer,
      2. Date and time of access,
      3. Name and URL of the called file,
      4. Web page from which the access takes place (referrer URL),
      5. the browser used and, if applicable, the operating system of your computer and the name of your access provider.
    2. The mentioned data will be processed by us for the following purposes:
      1. Ensuring a smooth connection of the website,
      2. Guarantee a comfortable use of our website,
      3. Evaluation of system security and stability
      4. for other administrative purposes.
    3. The legal basis for data processing is Art. 6 para. 1 sentence 1 letter f DSGVO. Our legitimate interest follows from the above-mentioned purposes for data collection. Under no circumstances do we use the data collected for the purpose of drawing conclusions about your person.
    4. Cookies
      We use cookies on our websites (a. aa. – a. ee.). These are text information that your browser automatically creates and that is stored on your terminal device when you visit our websites. Cookies do not cause any damage to your terminal device, do not contain viruses, Trojans or other malware.Information is stored in the cookie, which results in each case in connection with the specifically used terminal device. This does not mean, however, that we obtain direct knowledge of your identity.The use of cookies serves on the one hand to make the use of our offer more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after leaving our site after one year.In addition, we also use temporary cookies to optimise user-friendliness, which are stored on your end device for a certain fixed period of time. If you visit our site again to use our services, we will automatically recognize that you have already been with us and what entries and settings you have made so that you do not have to enter them again.On the other hand, we use cookies to record the use of our website statistically and to evaluate it for the purpose of optimising our offer for you. These cookies enable us to automatically recognize that you have already been with us when you visit our site again. These cookies are automatically deleted after a defined time.The data processed by cookies is required for the above-mentioned purposes to protect our legitimate interests and those of third parties in accordance with Art. 6 Para. 1 Sentence 1 lit. f DSGVO.Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or so that a message always appears before a new cookie is created. Complete deactivation of cookies may, however, mean that you will not be able to use all the functions of our websites.
    5. If you register for our newsletter
      If you have expressly consented in accordance with Art. 6 para. 1 sentence 1 lit a DSGVO, we will use your e-mail address to send you our newsletter on a regular basis. To receive the newsletter, it is sufficient to provide an e-mail address. It is possible to unsubscribe at any time, for example via a link at the end of each newsletter. Alternatively, you are welcome to send your unsubscription request at any time by e-mail to
    6. When using our contact form
      If you have any questions of any kind, we offer you the possibility to contact us via a form provided on the website. It is necessary to provide a valid e-mail address so that we know who the enquiry comes from and can answer it. Further information can be provided voluntarily. Data processing for the purpose of contacting us is carried out in accordance with Art. 6 Para. 1 Sentence 1 lit a DSGVO on the basis of your voluntarily given consent.
    7. Provision of goods or services/ClassiX cloud services
      If you order goods or services from us, ClassiX Software GmbH uses the personal data you have entered in the order or registration form or user account (ClassiX cloud services),
      1. your name
      2. Gender
      3. Country
      4. your email address
      5. your telephone number
      6. Name and address of your company
      7. Your credit card number or bank details
    8. exclusively for processing your order or for providing the desired goods or services, in particular the ClassiX cloud services This includes taking the necessary steps before conclusion of the contract, answering your related questions, transmitting shipping and billing information and processing or providing customer feedback and support.
      When using the ClassiX cloud services the relevant terms of use shall apply in the version applicable at the time of use. The terms of use can be found at:
    9. Google-reCAPTCHA
      In order to protect input forms on our site, we use the “reCAPTCHA” service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, (“Google”). By using this service, it is possible to distinguish whether the corresponding input is of human origin or whether it is abusive due to automated machine processing.To our knowledge, the referrer URL, the IP address, the behaviour of website visitors, information about the operating system, browser and length of stay, cookies, display instructions and scripts, the input behaviour of the user and mouse movements in the “reCAPTCHA” checkbox area are transmitted to Google.Google uses the information thus obtained to optimise services such as Google Street View and Google Maps (e.g. house number and street name recognition).The IP address transmitted as part of “reCAPTCHA” is not merged with other data from Google, unless you are logged into your Google account at the time of using the “reCAPTCHA” system extensions (hereinafter referred to as “plug-ins”). If you wish to prevent this transmission and storage of data about you and your behaviour on our website by “Google”, you must log out of “Google” before you visit our site or use the reCAPTCHA plugin.The information obtained through the use of the “reCAPTCHA” service is in accordance with the Google terms of use:
    10. Matomo web analysis
      We use the open source software tool Matomo (formerly PIWIK) on our website to analyze the surfing behavior of our users. The software places a cookie on the user’s computer (see above for cookies). If individual pages of our website are called up, the following data is stored:
      • Two bytes of the IP address of the calling system of the user
      • The accessed website
      • The website from which the user came to the accessed website (referrer)
      • The sub-pages that are accessed from the accessed website
      • The length of stay on the website
      • The frequency with which the website is accessed

      The software runs exclusively on the servers of our website. The user’s personal data is only stored there. The data will not be passed on to third parties.

      The software is set so that the IP addresses are not saved in full, but 2 bytes of the IP address are masked (e.g. In this way, it is no longer possible to assign the shortened IP address to the calling computer.

      Here you can decide whether a web analysis cookie may be stored in your browser to enable us to collect and analyze statistical data: Edit privacy preferences

      The legal basis for processing users’ personal data is Art. 6 Para. 1 lit.f GDPR.

      The processing of the personal data of the users enables us to analyze the surfing behavior of our users. By evaluating the data obtained, we are able to compile information about the use of the individual components of our website. This helps us to continuously improve our website and its user-friendliness. For these purposes, our legitimate interest lies in the processing of the data according to Art. 6 Para. 1 lit.f GDPR. By anonymizing the IP address, the interests of users in protecting their personal data are adequately taken into account.

      The data will be deleted as soon as they are no longer required for our recording purposes. The generated statistics and underlying data are not deleted.

      You can find more information on the privacy settings of the Matomo software under the following link:

    11. LinkedIn Insight Tag
      We use the “LinkedIn Insight Tag” conversion tool from LinkedIn Ireland Unlimited Company on our website. This tool creates a cookie in your web browser which enables the collection of the following data, among others: IP address, device and browser properties and page events (e.g. page views). This data is encrypted, anonymised within seven days and the anonymised data is deleted within 90 days. This informs LinkedIn that you have visited our web pages. This enables us to statistically evaluate the use of our website in order to constantly optimise it. For example, we learn which LinkedIn ad or interaction on LinkedIn you used to come to our website. This enables us to better control the display of our advertising.
      Further information on conversion tracking can be found at Please note that the data may be stored and processed by LinkedIn so that a connection to the respective user profile is possible and LinkedIn can use the data for its own advertising purposes. You can find more information on this in LinkedIn’s privacy policy at You can prevent the analysis of your usage behaviour by LinkedIn and the display of interest-based recommendations via
    12. Customer/Interested party/Support
      If you make use of goods or services independently of the ClassiX website on the basis of a written (also in electronic form) contract, you, in your capacity as client and ClassiX agree that it is the responsibility of each party to check and accept the requirements, provided to data controllers and processors by the Data Protection Basic Regulation 2016/679 (“DSGVO”), in particular in relation to Articles 28 and 32 to 36 of the DSGVO, if and to the extent that they apply to the personal data of the client(s) processed in the context of the provision of the service.ClassiX has implemented the appropriate technical and organisational measures for the prescribed security of data processing and will apply them. The client has examined the measures taken and agrees that with regard to the respectively agreed ClassiX service the measures are appropriate taking into account the state of the art, implementation costs, type of scope, context and purposes of processing personal data.ClassiX shall process personal data only in accordance with the documented instructions of the client. The concluded contract constitutes such a documented initial instruction. The client may give further instructions during the provision of the agreed service by ClassiX. ClassiX shall make all reasonable efforts to follow all other instructions of the client, as far as they are required by data protection law, technically feasible and possible without changes to the provision of the agreed services.
  3. Information disclosure
    Your personal data will not be transferred to third parties for purposes other than those listed below. We only pass on your personal data to third parties if:
    • you have given your express consent pursuant to Art. 6 para. 1 sentence 1 lit a DSGVO,
    • the disclosure pursuant to Art. 6 para. 1 sentence 1 lit f DSGVO is necessary for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,
    • in the event that there is a legal obligation for disclosure under Art. 6 para. 1 sentence 1 lit. c DSGVO
    • this is legally permissible and is required under Art. 6 para. 1 sentence 1 lit b DSGVO for the processing of contractual relationships with you.
  4. Rights of data subjects
    You have the right
    • in accordance with Art. 7 Para. 3 DSGVO to revoke your once given consent to us at any time. As a result, we may no longer continue to process the data which was based on this consent in the future;
    • to request information about your personal data processed by us in accordance with Art. 15 DSGVO In particular, you may request information on the purposes of processing, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right of rectification, erasure, restriction of processing or opposition, the existence of a right of appeal, the origin of your data, if not collected by us, as well as the existence of automated decision making including profiling and, if applicable, meaningful information on the details of the data;
    • in accordance with Art. 16 DSGVO to immediately request the correction of incorrect or incomplete personal data stored by us;
    • in accordance with Art. 17 DSGVO to demand the deletion of your personal data stored with us, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims
    • pursuant to Art. 18 DSGVO, to demand the restriction of the processing of your personal data, if the accuracy of the data is disputed by you, if the processing is unlawful, but you refuse to delete it and we no longer require the data, but you require it for the assertion, exercise or defence of legal claims or if you have lodged an objection to the processing pursuant to Art. 21 DSGVO
    • in accordance with Art. 20 DSGVO to receive your personal data that you have provided us with in a structured, common and machine-readable format or to request its transfer to another responsible party;
    • complain to a supervisory authority pursuant to Art. 77 DSGVO. As a rule, you can turn to the supervisory authority of your usual place of residence or workplace or to the supervisory authority of our head office.
  5. Right of objection
    If your personal data are processed on the basis of legitimate interests pursuant to Art. 6 para. 1 sentence 1 letter f DSGVO, you have the right, pursuant to Art. 21 DSGVO, to object to the processing of your personal data if there are reasons for doing so arising from your particular situation or if the objection is directed against direct advertising. In the latter case, you have a general right of objection, which will be implemented by us without indication of any special situation. If you wish to exercise your right of revocation or objection, simply send an e-mail to
  6. Data security
    1. We use the widely used TLS (Transport Layer Security) procedure within the website visit in connection with the highest encryption level supported by your browser. Usually this is a 128 bit version 1.2 encryption. You can tell whether an individual page of our website is being transmitted in encrypted form by the closed display of the key or lock symbol in the lower status bar of your browser.
    2. You can also visit Web pages without encryption by using an unencrypted communication protocol (Hypertext Transfer Protocol, HTTP) as opposed to a transport encryption (Hypertext Transfer Protocol Secure, HTTPS) when entering the Web address.
    3. We also use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.
  7. Up-to-dateness and modification of this privacy policy
    This privacy policy is currently valid and has the status of July 2021. Due to the further development of our website and offers above or due to changed legal or official requirements it may become necessary to change this data protection declaration. You can access and print out the current data protection declaration at any time on the website